Mobi support

Mobi is a messenger for the businesses of your trip, such as a car rental you booked, a hotel or a tour. You add a business with the link or QR code it gives you, and then write to it in the app. Messages the people at a business write to you are translated into your language.

Get help

Write to us at contact@orcar.kr. Tell us the email address of your Mobi account and what happened; a screenshot helps. We read every message and answer as soon as we can.

For a question about a booking or a service of a business, write to the business in the app: only the business can change its bookings.

Report a message

1. Open the conversation.
2. Touch and hold the message.
3. Choose Report message, pick a reason and send the report.

You can report messages from a business. The business is not told. We review every report and take action if needed.

Block a business

1. Open the conversation with the business.
2. Tap the business's name at the top.
3. Choose Block business.

You no longer get messages from that business, including urgent messages by notification, email or SMS. The business is not told. You can unblock it the same way at any time.

Delete your account

In the app, go to Settings → Delete account. You are signed out on all your devices right away, and the account is deleted after 30 days. If you sign in again before then, you can restore it.

You can also delete your account on the web, without the app. That page also says what is deleted and what is kept.